Privacy policy

Privacy Policy

Iron Haven Supply
Effective Date: March 7, 2026

Information We Collect

When customers visit our website or make a purchase, we may collect the following information:

Name
Billing address
Shipping address
Phone number
Email address
Payment information
Website usage data

How We Use Information

We use collected information to:

Process and fulfill orders
Provide customer support
Send order confirmations and updates
Improve website performance and user experience
Prevent fraud and maintain website security

Payment Security

Payments are processed securely through trusted third-party payment providers. Iron Haven Supply does not store credit card information on its servers.

SMS Communications

If you provide your phone number and opt in to receive SMS messages, Iron Haven Supply may send transactional messages related to your orders, including order confirmations, shipping notifications, delivery updates, and customer service responses.

Message frequency varies depending on order activity and support requests. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at support@ironhavensupply.com.

We do not sell or share phone numbers collected for SMS messaging with third parties for marketing purposes.

Cookies

Our website uses cookies to:

Improve browsing experience
Analyze website traffic
Optimize website functionality

Users may disable cookies through their browser settings.

Third-Party Services

We may share limited information with trusted service providers, including:

Payment processors
Shipping carriers
Website analytics providers

These providers receive only the information necessary to perform their services.

Data Protection

We implement reasonable administrative, technical, and physical safeguards to protect customer information. However, no method of internet transmission or electronic storage is completely secure.

Contact Information

2645 Broad St, Bethel Park, PA 15102

Email: support@ironhavensupply.com
Phone: (866) 605-4975

Customer Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM EST