Privacy Policy

Introduction

Iron Haven Supply ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ironhavensupply.com or make a purchase from us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

Information We Collect

Personal Information You Provide:

• Name, email address, phone number
• Billing and shipping address
• Payment information (processed securely through our payment processor — we do not store full card numbers)
• Purchase history and order details
• Communications you send us (support inquiries, emails)

Information Collected Automatically:

• IP address and browser type
• Pages visited and time spent on the site
• Referring URLs
• Device and operating system information
• Cookies and similar tracking technologies

How We Use Your Information

• To process and fulfill your orders, including shipping and returns
• To send order confirmations, tracking updates, and shipping notifications
• To respond to customer service inquiries and support requests
• To send promotional emails and newsletters (you may opt out at any time)
• To improve our website and product offerings based on usage patterns
• To prevent fraud and maintain security
• To comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Shipping carriers (UPS, FedEx, freight providers) — to deliver your orders
• Payment processors — to securely process transactions
• Email service providers — to send order confirmations and newsletters
• Analytics providers (e.g., Google Analytics) — to understand site usage
• Law enforcement or government — when required by law or to protect our rights

Cookies

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies help us remember your preferences, analyze traffic, and personalize content.

You can instruct your browser to refuse all cookies or to alert you when cookies are being sent. However, some parts of our site may not function properly without cookies.

Data Security

We implement commercially reasonable security measures to protect your personal information, including SSL encryption on all pages, secure payment processing, and restricted access to personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may request correction of inaccurate personal data.
• Deletion: You may request deletion of your personal data, subject to certain legal obligations.
• Opt-out: You may unsubscribe from marketing emails at any time using the unsubscribe link in any email.
• California residents (CCPA): You have the right to know what personal information is collected and to opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, contact us at support@ironhavensupply.com or (866) 605-4975.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of every website you visit.

Children's Privacy

Our site is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date. Your continued use of the site after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: support@ironhavensupply.com
• Phone: (866) 605-4975
• Hours: Monday–Friday, 9am–5pm EST
• Address: Furman Loomis LLC, 2645 Broad St, Bethel Park, PA 15102